Terms of Service

Last updated: August 4, 2026

These Terms of Service ("Terms") are a binding agreement between you and Cedar Research ("Cedar Research," "we," "us," or "our"), and govern your use of cedar-research.com and your participation in our product-feedback research sessions (the "Services"). By using the Services or submitting a form, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and acting in your professional capacity to use the Services. By using them, you represent that the information you provide is accurate and that you are authorized to share it.

2. The Services

Cedar Research recruits and screens professionals for paid feedback sessions with companies building products for their industry. Applying does not guarantee that you will be selected for a session. Sessions, their length, and their format are described at the time of scheduling and may change.

3. Participant responsibilities

• Provide accurate, current, and complete information during screening and sessions.
• Attend scheduled sessions on time or give reasonable notice if you cannot.
• Give honest, good-faith feedback.
• Not misrepresent your identity, role, or experience.

4. Confidentiality

During sessions you may see unreleased products, features, or business information. You agree to keep this information confidential, not to disclose or use it outside the session, and not to record a session unless we tell you in writing that you may. These obligations continue after the session ends. A session may be subject to a separate non-disclosure agreement, which will control if it conflicts with this section.

5. Incentives

Where an incentive (such as a gift card) is offered, it is provided only if you complete the session and meet any stated conditions. Incentives have no cash value beyond their stated amount, are not transferable except as allowed by the issuer, and cannot be combined unless we say so. You are responsible for any taxes on incentives you receive.

6. Feedback and intellectual property

You retain ownership of your own pre-existing materials. To the extent you provide feedback, ideas, or suggestions through the Services, you grant Cedar Research and the relevant client company a perpetual, worldwide, royalty-free, non-exclusive license to use that feedback to evaluate and improve products and services, without any obligation to you. All content on the site, including our name, logo, and design, is owned by Cedar Research or its licensors and may not be used without permission.

7. Acceptable use

You agree not to:

• Use the Services for any unlawful, fraudulent, or abusive purpose.
• Submit false information or impersonate another person.
• Interfere with, disrupt, probe, or attempt to gain unauthorized access to the Services or their systems.
• Scrape, harvest, or collect data from the Services without our written permission.

8. Third-party services

The Services rely on third-party tools (for example, for scheduling, analytics, and communications) and may link to third-party sites. We are not responsible for third-party services or content, and your use of them is governed by their own terms.

9. Disclaimer of warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.

10. Limitation of liability

To the fullest extent permitted by law, Cedar Research and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the greater of the total incentives paid to you in the twelve months before the claim or USD 100.

11. Indemnification

You agree to indemnify and hold harmless Cedar Research and its operators from any claims, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services, or your violation of any law or third-party right.

12. Termination

We may suspend or end your access to the Services at any time, with or without notice, if you breach these Terms or if we discontinue the Services. Sections that by their nature should survive termination (including confidentiality, intellectual property, disclaimers, limitation of liability, and indemnification) will continue to apply.

13. Governing law and disputes

These Terms are governed by the laws of the United States and the state in which Cedar Research operates, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction of the courts located there for any dispute that is not subject to a separate arbitration agreement.

14. Changes to these Terms

We may update these Terms from time to time. We will post the new version here and update the "Last updated" date. Your continued use of the Services after changes take effect means you accept the updated Terms.

15. Contact us

Cedar Research
Email: contact@cedar-research.com